Frequently Asked Questions

  • Our call center team is available 24 hours a day, 7 days a week.

 Yes, and it's an internet credit card. For any inquiries, please call Arabi Islami Customer Service Center.

Yes, We are available in 7 malls:

Izmir Mall / Hashmi
Areefeh Mall / Tabarbour
City Mall / Medical City Street
Plaza Mall / Mecca Street
Istiklal Mall / Istiklal Street
Arabella Mall / Irbid
Raya Mall / Medical City Street

You can download our new Arabi Islami mobile application through your phone's store or use this link (tap here) ,then you can register through the application and follow the steps.

You can get your IBAN by visiting one of our branches, or through our website by clicking on the following link: IBAN (taking into consideration the instructions in the link), or by calling IIAB IVR (phone banking) where you will receive a text message on your mobile phone number with your IBAN .

our valued customers can open an account through any of our current branches in the Hashemite Kingdom of Jordan with the required documents (civil status ID - a copy of the water or electricity bill or a lease contract) or you can submit an application to open the account through the bank internet or mobile application

You can transfer money between accounts within the IIAB accounts through the e-channels services (mobile application - internet banking - ATMs - IVR), but if the transfer is from another banks it will be done by sending outward transfer form from any bank in your region to your account at IIAB

You can do this process by filling outward remittances transfer form, also you can do so through IIAB internet banking (external transfer).

We are pleased to inform you that Islamic International Arab Bank provides this service free of charge and it's availabe for 24 hours a day as a part of our e-channels services. And this service provides

  • Account Balance Inquire
  • Summery of your accounts balances via telephone or fax or by email
  • last ten transactions performed on your account
  • request a statement of account and checkbook
  • transfer funds between accounts
  • ​Inquiries about currency rates against the US dollar and inquiries about foreign exchange rates against the local currency
  • sending your IBAN by text message to the approved mobile phone number.
  • Edit your phone number
  • Inquiries about financing
  • Visa credit card services

You can get your financing with Arabi Islami by either visiting our branches or calling Arabi Islami customer service center