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You can access Internet banking services online and communicate with your accounts in an easy and secure way around the clock through any personal computer or laptop connected to the Internet using this link https://online.iiabank.com.jo.

The Internet banking services provide the following functions: 

  • Printable Summaries of your accounts and balances.
  • Financial transactions of your accounts.
  • Exchange rates.
  • Clearing Cheque. 
  • Cards status (Visa Debit / credit cards / Internet shopping card).

  • Account personalization.
  • Change password.
  • Change PIN code.

You have to subscribe with any of internet service provider ( ISP).

You can reach the portal through IIAB website www.iiabank.com.jo or https://online.iiabank.com.jo.

You can suspend the service by calling IIAB call center at :

  • From any landline or mobile 00962-6-5003300
  • Toll-free 080022224

  • Choose a "username" and "password" that are difficult for others to guess. It is recommended not to link the password to anything personal like birthdays, names, or phone numbers, and choose a password that includes letters, numbers, and special characters.
  • Change your password regularly.
  • Always keep your banking information such as username, password, credit card number, etc., confidential and avoid writing it down.
  • Ensure your personal computer or any device you use for internet banking services has up-to-date antivirus protection.
  • Always check and update the firewall settings on your computer to detect and prevent any unauthorized access attempts.
  • Avoid using internet banking services from internet cafes and/or public places.
  • Be cautious of any emails requesting personal or banking information. Note that the Arabi Islami Bank will not ask for personal or banking information such as username, password, or credit card number via email. If you receive such requests, do not respond and inform the bank immediately.
  • To access internet banking services, use the service login link on the bank’s official website.
  • Do not use any link received via email to access internet banking services.
  • When using internet banking services, verify the last successful login and the last unsuccessful login attempt dates displayed at the top of the screen. If the dates do not match, please contact:
      - From any landline or mobile phone within or outside Jordan at 0096265003300
      - From any landline within Jordan, call us at the toll-free number 080022224.
  • Click the "Logout" button when finished using the service and ensure you have logged out from the service when not attending your computer.
  • When using internet banking services, look for the security certificate before entering your username and password, and ensure you are using a secure website by verifying that the address bar starts with https:// instead of http:// .
  • It is recommended to regularly review your bank accounts to ensure no unauthorized access has occurred and to identify any unusual transactions. If you want the bank to notify you of any transaction on your account or credit card, you can subscribe to the SMS service.
  • Be wary of any suspicious emails offering opportunities to receive money in exchange for services or for using your account to transfer funds.
  • Always follow the security tips and instructions displayed by the bank through its electronic banking services.
  • To protect yourself, keep your data confidential and do not respond to any messages requesting account information via any electronic means.

This statement does not include all security standards and measures but mentions some protection tips without any responsibility on the Islamic International Arab Bank.

Arabi Islami provides eFawateercom service enables you to make bill payments electronically anytime anywhere at your convince , this service is brought to you by eFawateercom  under the supervision of Central Bank of Jordan.

Creating an Account (Profile) through online banking for companies only:

  1. Log into the online banking system (for companeis only) using your usual method.
  2. Click on the eFawateercom menu at the top of the homepage.
  3. Select My Profile and create a specific profile for your billing service.
  4. Click on the registration link to display your personal data stored in the bank’s system for automatic registration review as follows:
      • If the data is correct, click to submit the request to proceed to the next stage.
      • If the main data is incomplete or incorrect (indicated by *), do not continue with the registration and review your branch to correct the information first.
      • If other data is incomplete or incorrect, you can proceed with the registration and review the branch to correct the information later.
  5. A message will appear confirming that the request has been successfully executed, along with your profile number in the eFawateercom system (which enables you to inquire and pay bills).

Adding/Removing Subscription Numbers:

  • To add subscription numbers after creating the profile, click continue and then add the subscription number, filling in the fields as requested by the system.
  • The above step applies to adding new subscriptions for the same or other service providers.
  • To add an account later, click on "My Profile" then the option to add a subscription number, fill in the fields as requested by the system, and submit the request.
  • To remove a subscription number, click on "My Profile" then select the subscription number you wish to cancel and click to remove it.

 
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