WELCOME TO ISLAMIC INTERNATIONAL ARAB BANK

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FAQ's about Digital Channels

You can change your password through the Arabi Islami Mobile App by selecting the Forgot Password option on the login screen and following the instructions.
For detailed steps, please Click here

Yes, you can easily pay your bills through the Arab Islamic Mobile App using the eFAWATEERcom service, which allows you to pay water, electricity, telecommunications, and many other bills.
For more information on how to use the service, please click here.

You can register for this service and create your own account through the Arabi Islami Mobile App by selecting the CliQ icon and following the registration steps.

To find out how to register, click here or get in touch with the Arabi Islami Bank’s Customer Service Center.

To Download "Arabi Islami Mobile" 

You can download our Application through one of the following stores:

FAQ's about money transfer

The transfer frequency can be daily, weekly, monthly, semi-annually, or annually.

Yes, you can transfer money to your personal account abroad through one of the following methods: 

  • Filling an Outward Remittances Transfer Form at any of our branches.
  • Using the IIAB Mobile App or Internet Banking for external transfers.

You can transfer funds to your account at the arabi  through the following methods:

  • Within Islamic International Arab Bank accounts: Use e-channels such as the mobile app, online banking, ATMs, or the phone banking service (IVR) to transfer funds between accounts within the bank.
  • From other banks: Fill out an outward transfer form from any bank in your region to your account at IIAB
  • Through the Cliq service.
FAQ's about Cards

You can easily manage your cards through the Arabi Islami Mobile app, Go to the list of your cards, select the card you wish to increase the limit for, and do so through the Manage Transaction Types option.

 

You can enable or disable the online purchase service on your card through the Arabi Islami Mobile app, From the home screen, go to Cards, select the card you wish to manage, then enter the card settings and toggle the switch to enable or disable the service, You can also activate or deactivate this service by contacting the Arabi Islami Customer Service Center.

 

You can view your card details in a few simple steps, Open the 'Arabi Islami Mobile' app, go to the list of your cards, and select the card you wish to view its details.

 

You may deactivate your card via the Arabi Islami Mobile application or by contacting the Customer Service Center 065003300.

 

Yes, we offer an internet credit card designed for secure online transactions. For more information or inquiries, please contact the Arabi Islami Customer Service Center.

FAQ's about Accounts

You can open your account easily and quickly from your mobile without visiting any of IIAB branchs. Enjoy direct delivery of your debit card to your doorstep, along with 500 points instantly added to your loyalty balance through the Arabi Islami app.

Or you can open an account through any of our current branches in the Hashemite Kingdom of Jordan with the required documents (civil status ID - a copy of the water or electricity bill or a lease contract).

  • Current Account: 200 JD, or you can open a Salary Current Account without a minimum amount.
  • Savings Account: 100 JD or its equivalent in major currencies.
  • Joint Investment Account: 3,000 JD or its equivalent in major currencies.
  • Basic Account: No minimum balance is required, but the maximum balance is 700 JD.
  • Kids Savings Account (Sumu): No minimum or maximum balance is required—you can start with any amount.

  Current Accounts: All currencies are accepted.

 Investment Accounts (Savings, Joint Investment, and Specialized Investment Accounts): The bank accepts U.S. Dollars (USD), Euros (EUR), and Pound Sterling (GBP).

We are pleased to offer the phone banking service free of charge as part of our E-channel services. This service is available 24/7 and provides the following features:
  • Account balance inquiries.
  • A summary of account balances via telephone, fax, or email.
  • Details of the last ten transactions performed on your account.
  • Requests for account statements or checkbooks.
  • Funds transfers between accounts.
  • Inquiries about currency exchange rates against the US dollar or local currency.
  • Sending your IBAN via text message to your registered mobile number.
  • Inquiries about financing options.
  • Visa credit card services.

You can obtain your IBAN through any of the following methods:

  • Calling IIAB’s IVR (phone banking) service. You will receive a text message on your registered mobile number containing your IBAN(User's Manual).
  • Using the arabi islami mobile app. Follow the steps outlined in the link  Click here .

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